OCNLR Level 2 Certificate in Principles of Customer Service
Key details
- Course code: 600/9593/3
- Level: L2
- Per-learner fee to centre: £63
- Guided learning hours: 93
- Credits: 13
- Minimum age for access: 14
Why chose regulated qualifications?
- Regulated by Ofqual
- Many are fully funded
- Occupationally relevant
About this qualification
The OCNLR Level 2 Certificate in Principles of Customer Service has been developed to support people working in a customer service role in a range of different situations and settings.
The qualification is made up of three units that together provide a basic knowledge and understanding of the principles and practices that underline effective customer service.
Funding
This qualification is available as a non-funding option.
(Correct as of 13/07/2023)
Next steps
To find out more about delivering this qualification, contact us at enquiries@ocnlondon.org.uk.
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